Stores Considering Having Customers Keep Returns
Source: Parija Kavilanz, CTV News, June 26, 2022
For every dollar in returned merchandise, it costs a retailer between 15 cents to 30 cents to handle it.
The chaotic mix of record fuel prices and an unending supply chain crisis have U.S. retailers considering the unthinkable: Instead of returning your unwanted items, just keep them.
In recent weeks, some of the biggest store chains, including Target, Walmart, Gap, American Eagle Outfitters and others have reported in their latest earnings calls that they have too much inventory of stuff ranging from workout clothes, spring-time jackets and hoodies to garden furniture and bulky kids’ toys. It’s costing them tons of money to store it.
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