Rogers Demands 91-Year-Old Pays Almost $565 for Unreturned Internet and Phone Equipment During Lockdown

After hearing from Go Public, Rogers has taken steps to address the situation, including waiving the charge.

The family of a 91-year-old woman is outraged Rogers had demanded she pay hundreds of dollars for failing to return phone and internet equipment while her Ottawa long-term care home was under lockdown.

The family cancelled those services for Joan Davis in early May after noticing her dementia was worsening and she was struggling to use them.

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