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Why Flying Has Become So Difficult

Source: Erica Alini globalnews.com, September 4th, 2021

Canadian air travellers have shared their travel stories on social media of cancelled flights, lost luggage and hours-long wait times for customer service.

When Catherine Litinsky flew out of Winnipeg for a week-long vacation with friends near London, Ont., in early August, she had already gone through one round of flight cancellations.

Litinsky, a law student who was working a summer placement, says WestJet had notified her in July she had been rebooked on different flights that would have forced her to take one extra day off. Instead, Litinsky cancelled her booking, received a full refund and rebooked herself on Air Canada flights to Toronto and then to London.

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